1. Managing a call center
2. Customer service via Email
3. Physical Center Operation
4. Social CX
7. Sentiment Analysis
8. The rise of CX Professionals
- After completing every lesson click on the “COMPLETE ” button the go to the next lesson.
- Must set up your first name, last name, and display name from settings of your profile for your certificate. [Log in> Profile> Settings> General> Fill up the required fields> Save Changes ]
- Do not click on the “FINISH COURSE” button without watching all the videos.
- After watching all the videos click on the “FINISH COURSE ”button then the Certificate will be generated.
- More details: https://thrivingskill.com/faqs/
- Lectures 13
- Quizzes 0
- Duration 1 Hours 47 Minutes
- Language Bangla
- Students 9
- Certificate Yes
- Assessments Yes